Why don’t people do the right work?
- They don’t know what to do.
- They don’t know how to do it.
- They don’t have the skills to do it.
- They don’t have the confidence to do it.
- You are in their way.
All these reasons are management failures.
The other reasons are laziness, malice and stupidity, but you don’t often meet those, truly. Most people would rather do an interesting and useful day’s work.