About 2 weeks ago, my phone line failed. One online report and several days later, an engineer arrived unexpectedly on a Sunday morning. So far, imperfect but fine. He restored voice calls but not Infinity broadband. There was apparently something up with a cable in their junction box. He was to report it to another engineer for a repair the next day. There were 2 days until BT’s self-imposed, sluggish deadline. Five days later, broadband was still not up. Irritatingly, […]
Tags: BT, Incompetence
