In 2014, Bucks County Council commissioned Healthwatch Bucks to undertake a review of health and social care provision in residential homes and domiciliary care across Bucks. Since then, Healthwatch Bucks has been using its statutory powers to ‘Enter and View’ health and care providers and independently monitor the quality and effectiveness of […]
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It’s time to improve the health and social care complaints system – Healthwatch shows how
Healthwatch England is the national consumer champion in health and care. They have significant statutory powers to ensure the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services. These powers include the right to enter and view health providers, for which […]
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